Review Monster – Automated Review Management
Local search is driven by online reviews, and so is revenue. On average, customer ratings are proven to increase sales by 20 percent. Smart business owners are getting serious about soliciting feedback, but generating reviews is hard work. It’s a hassle reaching out to customers, not to mention directing them to review sites, tracking conversations and sharing recommendations on social media with a digital solution.
Business owners need a solution that does the heavy lifting for them.
How does Review Monster work?
Request reviews via email.
Contact recent customers one at a time or in bulk. The email directs recipients to the free landing page or any website.
Collect and display reviews.
After generating, display reviews via an iframe widget or customizable, mobile-friendly landing page.
Request reviews on major and industry-specific sites
Reviewers are prompted to share their positive reviews on major and industry-specific review sites.
Publish positive reviews automatically
Automatically publish positive reviews on the landing page and display widget.
Receive instant email notifications
Get an email alert the moment a customer submits a review on their landing page or review collection widget.
Teach clients how to handle reviews
Prescriptive tool tips teach your clients how to handle positive and negative reviews.
Respond to customer reviews
Respond to reviews directly from the dashboard. The reviewer will receive an email notification once your client replies.
Identify common and trending keywords
Monitor the word cloud to identify what words are being used and the trending keywords.